MRIS has designed two applications for utilizing the Multiple Listing Service database: Matrix and Keystone. Matrix is the application that you will use for listing searches, creating CMAs, etc. Keystone is the data entry application that you will use to enter and edit listings. No software installation is required, since Matrix and Keystone are browser-based (Internet-based) applications. Your User ID and Password are all you'll need to login.
If you've just joined MRIS, we encourage you to attend the New Agent Introduction to MRIS class. It covers a combination of topics including an introduction to the features available on the MRIS Web site and basic functionality of our listing search and data entry applications, Matrix and Keystone.
We also offer additional hands-on classes for both Matrix and Keystone, including 3-hour sessions for those who desire in-depth training. MRIS recommends that you start with the New Agent Introduction class, try our interactive Matrix and Keystone online tutorials and then sign-up for the hands-on training if desired.
Classes fill up fast! If you are unable to attend a class, as a courtesy, please cancel your class online or call the MRIS Support Center (formerly Customer Services) at (301) 838-7200 at least 48 hours in advance to cancel or change your reservation.
Upon activation of your MRIS service, you will be charged a one-time Subscription fee. On the first day of the following month and every three months thereafter, a quarterly subscription fee will be charged to your account. Please refer to the Schedule of Fees and Charges (Exhibit B) for a complete list of MRIS fees. Answers to you financial questions can be found in our Finance FAQs section.
In accordance with the terms of the MRIS Subscription Agreement, you agree to abide by the MRIS Rules and Regulations. Please review them and become familiar with proper procedure.
Violations of the MRIS Rules and Regulations may result in fines, as specified on Exhibit B. Fines are automatically processed using your billing information.
If you have any questions, please address them to the Compliance Department.
All property images are uploaded by the listing agent (via Keystone Photo Upload).
When entering your listing, you will select a Photo Option.You can download official forms, such as the Change in Customer Information Form, Profile Sheets, Finance Forms and much more, on the MRIS Web site.
My Account is a convenient tool that allows you to make changes to your MRIS account. With My Account, you can:
You'll find the link to My Account in the top section of the MRIS Web site.
MRIS offers a wide array of optional products and services designed to help you distinguish yourself as you grow your business: E-mail and Internet access, Knowledgebase, ActiveAgent (create your own Web site), Titan (customize your CMAs and flyers), Settlement Express and much more.